Ongoing training for Fnac Darty teams
For several years, TechSell and GLOBE Campus have been working in partnership with the Fnac Darty Training Academy to support sales teams from both retailers in developing their skills.
In a constantly evolving technological sector, the objective is clear: to strengthen the expertise of sales teams in order to meet the expectations of increasingly demanding consumers. Thanks to its Qualiopi certification, obtained under the legal entity TechSell, GLOBE Campus implements a comprehensive continuous training programme throughout the year.
Diverse training for enhanced skills
To ensure a progressive skills development, the training courses cover different levels – beginner, intermediate, and expert – and are delivered both in-person and remotely.
Each module is designed to address the practical needs of Fnac and Darty sales staff, covering key strategic topics such as computing, smartphones, connected devices, photography, and audio.
Long-Term Support and Measurable Results
By enabling sales teams to gain a deeper understanding of product technical features and acquire practical skills, these training programmes provide them with the tools needed to deliver high-quality customer advice and strengthen the relationship of trust with consumers.
This approach directly contributes to improving in-store sales performance and consolidates Fnac and Darty’s expert positioning within the technology market.
